Terms of Service
Terms of Service
These Terms of Service (“Terms”) govern your use of heatsmartplus.com and any online features offered by Heat Smart Plus Inc., operating as Heat Smart Plus (“Heat Smart Plus,” “we,” “us,” or “our”). By using the website, you agree to these Terms. If you do not agree, please do not use the website.
1. About this website
The website provides information about heating systems, boilers, fireplaces, grills, smokers, parts, accessories, service, and related products. It may also allow you to contact us, request a quote, arrange service, or purchase products when those features are available.
2. Website information is general
Website content is provided for general information. Product specifications, colours, features, compatibility, availability, pricing, promotions, and manufacturer information may change or contain errors. Confirm important details with Heat Smart Plus before relying on them or making a purchase.
Website content is not a substitute for a site assessment, product manual, professional design, code-compliance review, or advice from a qualified installer or technician.
3. Quotes and orders
- A request submitted through the website is not an accepted order or binding service appointment.
- A quotation is valid only for the period and scope stated in the quotation and may be subject to product availability, site conditions, taxes, delivery charges, permits, and additional work.
- An order is accepted only when we provide confirmation or otherwise expressly accept it. We may reject or cancel an order before acceptance, including because of an error, suspected fraud, unavailable inventory, delivery limitations, or safety concerns.
- Unless stated otherwise, prices are in Canadian dollars and applicable taxes, shipping, installation, permits, and related charges are additional.
- Any product-specific quotation, invoice, purchase agreement, installation agreement, warranty, or written policy provided at the time of sale forms part of the agreement and will control if it conflicts with these general website Terms.
4. Payment
Payment terms will be disclosed before a purchase is completed. You agree to provide accurate billing information and to pay all authorized amounts, including applicable taxes and disclosed charges. Electronic payments may be processed by a third-party payment provider under that provider’s terms.
5. Pickup, delivery, installation, cancellations, and returns
Available pickup, delivery, installation, cancellation, return, refund, restocking, and special-order terms depend on the product or service and will be disclosed before or at the time of purchase. Estimated dates are not guarantees unless expressly agreed in writing.
Do not return or ship a product without first contacting Heat Smart Plus for instructions. Nothing in these Terms limits any non-waivable cancellation, refund, warranty, or other consumer right provided by applicable law.
6. Product safety and installation
Heating equipment, boilers, fireplaces, grills, fuels, venting, electrical components, and related products can create fire, carbon-monoxide, burn, electrical, and other hazards if selected, installed, operated, or maintained incorrectly. Follow the manufacturer’s instructions, safety warnings, fuel requirements, and maintenance schedule. Use qualified professionals and obtain required permits and inspections. Do not rely solely on website content to select or install safety-critical equipment.
7. Warranties
Products may include warranties offered by their manufacturers, and services may be subject to written terms provided by Heat Smart Plus. Warranty coverage, exclusions, registration, maintenance requirements, and claim procedures vary. Except where prohibited by law or expressly agreed in writing, the website itself and its content are provided on an “as available” basis without additional representations or warranties.
8. Acceptable use
You must not misuse the website, interfere with its security or operation, attempt unauthorized access, introduce malicious code, scrape it in a manner that disrupts service, impersonate another person, submit false information, or use the website for unlawful purposes.
9. Intellectual property
The website’s original text, design, layout, graphics, photographs, video, and other content are owned by Heat Smart Plus or used with permission and are protected by applicable intellectual-property laws. Manufacturer names, logos, product images, and trademarks belong to their respective owners. You may view and print reasonable portions for personal, non-commercial use but may not reproduce, distribute, modify, or commercially exploit website content without permission.
10. Third-party content and links
The website links to or embeds third-party websites and services, including manufacturer websites, social platforms, YouTube, and Google Maps. We do not control those services and are not responsible for their availability, content, security, privacy practices, or separate terms. A link does not necessarily mean we endorse every statement on the linked site.
11. Limitation of liability
To the maximum extent permitted by law, Heat Smart Plus will not be liable for indirect, incidental, special, consequential, or punitive damages arising solely from use of or inability to use the website. This limitation does not exclude liability or remedies that cannot legally be excluded, including applicable statutory consumer rights.
12. Privacy
Our collection, use, disclosure, and protection of personal information is described in our Privacy Policy.
13. Governing law
These Terms are governed by the laws of Saskatchewan and the federal laws of Canada applicable there, without limiting any mandatory consumer protections that apply in another jurisdiction.
14. Changes and severability
We may update these Terms as our website, services, or legal obligations change. The effective date at the top indicates the latest revision. If any provision is found unenforceable, the remaining provisions continue to apply to the extent permitted by law.
15. Contact us
Heat Smart Plus Inc.
Hwy 11 North, 1 Mile South of Hwy 2
Prince Albert, Saskatchewan S6V 5R1
Canada
Telephone: (306) 922-1722
Email: [email protected]
